You might be able to install any downloaded printer driver, if it is in the format of an. Is the button greyed out if you test with another Windows user rather than your current user? Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021 Microsoft MVP Windows and Devices for IT 2009 - 2020 Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!
Windows 8 - Find and install printer drivers Windows 8 - How to solve printing problems in Windows The main issue is probably the drivers however these may help : HP LaserJet 1012 Printer - Support and Troubleshooting HP - How to Get Your Printer Working with Windows 8ĭrivers, Software & Firmware for HP LaserJet 1012 Printer <- set to your
Good chance you need to update or re-install the latest available driver. Try the HP Print and Scan Doctor for Windows Check with HP Support, their on-line documentation and As OEM HP is responsible for the proper operation of the printer and their
